We will arrange for the products ordered to be delivered to the address indicated in your order. Please contact Lilac Coast as soon as possible if there is an error with the address or you would like the delivery address ammended. We should be contacted within 3 days of receiving the package to be told of any missing items or problems.
We aim to dispatch orders within 2-3 days of receipt, but in busier periods this could be longer 5-7 days. We will keep you up to date with your order progress and any problems.
UK Mainland Delivery Charges
Standard Delivery is within 3-5 days. The delivery charge is based upon the weight of the products, as follows:
XS - £2.75 per delivery.
S - £3.75 per delivery.
M - £5.95 per delivery.
L - £7.95 per delivery.
XL - £11.95 per delivery.
Express Tracked with Signature Delivery is 1-2 days and starts from £6.95 per delivery, increasing gradually with the weight of your order. A delivery estimate can obtained by placing the relevant items in your basket and using the delivery estimate tool on our website. Orders placed before 12 noon will be dispatched that day. Orders after 12 noon will be dispatched the following day. This applies to weekdays only.
Delivery Times: We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation. However, we cannot guarantee delivery by the relevant date for our standard delivery options, unless the Express Tracked with Signature Delivery option is selected and paid for.
Gift Wrapping: If you would like your gifts gift wrapped please put a note in the 'Additional Comments' box when placing your order. Gifts are wrapped in tissue paper with logo sticker and there is no charge for this service.
European & International Delivery Charges
A delivery estimate for European and International orders can obtained by placing the relevant items in your basket and using the delivery estimate tool on our website.